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Return Policy
Material will not be accepted for return unless an Returned Goods Authorization (RGA) is requested before items are sent back to a branch. Please contact the branch where your items shipped from to request an RGA.
If the material is a normally stocked item and in saleable condition, the returned goods will be credited based on the original purchase price, less a 15% restocking charge. If the material is a normally stocked item and in saleable condition and the original invoice number is not known, a credit will be issued for the original purchase price, less a 25% restocking charge. If the material was ordered in for a special job, is a non-stock item and will be accepted for return by the factory, credit will be given for the purchase price of the material, less the handling charge assessed us by the factory. If the material was ordered in for a special job, is a non-stock item and will not be accepted for return by the factory, Paramount Supply will be unable to issue credit.
To determine the exact restock charge, please contact the branch who shipped the material to you.
No credit will be given for material that was not purchased from Paramount Supply.